Charge notes
A charge note is a separate finance document type for recording what the guest owes. It follows the same lifecycle as invoices: Draft, Issued, Paid, Credited.
A workspace is configured for invoices OR charge notes, not both. If your PMS shows standard invoices only, you can skip this page.
When charge notes are used
Section titled “When charge notes are used”Additional or ad-hoc charges on workspaces configured for charge notes rather than standard invoices.
Credit charge notes
Section titled “Credit charge notes”Charge notes are paired with credit charge notes, not standard credit notes. When a charge note is voided or corrected, a credit charge note is issued and applied to that charge note.
Corrective charge notes
Section titled “Corrective charge notes”When an issued charge note must be fixed, Lavanda may issue a corrective charge note linked to the original.
Example
Section titled “Example”Charge note issued for an extra service, guest pays and receipt is auto-allocated, balance cleared.